Salesforce Communities

Salesforce Communities

Customer portals, supplier hubs, user forums and more...

Salesforce Communities provide a window to the world for your Salesforce systems.

Salesforce Communities provide users with an interactive branded experience on desktop and mobile.

Connect with your customers, partners, members or employees and offer a feature-rich experience that links directly to data you process in your Salesforce operating system .

Customer portals, supplier hubs, user forums and more...

Salesforce Communities provide a window to the world for your Salesforce systems.

Salesforce Communities provide users with an interactive branded experience on desktop and mobile.

Connect with your customers, partners, members or employees and offer a feature-rich experience that links directly to data you process in your Salesforce operating system .

Use Cases

Some of the UK's largest companies and even government departments use Salesforce Communities to power their external user experience. Here are a few examples of Community use cases:

  • Accessing and updating records
  • Placing new orders
  • Issuing and monitoring support requests
  • Online Chat and Web Forms
  • Knowledge Base access

Use Cases

Some of the UK's largest companies and even government departments use Salesforce Communities to power their external user experience. Here are a few examples of Community use cases:

  • Accessing and updating records
  • Placing new orders
  • Issuing and monitoring support requests
  • Online Chat and Web Forms
  • Knowledge Base access

Communities are about allowing members to collaborate with peers and giving them the convenience to self-serve.

Communities also provide a means of exchanging data with customers in an environment with enterprise-grade security that meets ISO 27001 standards.

Delivering a great customer/user experience is now more important than ever. Using Communities as part of your Salesforce organisation can streamline external communications and ensure a user experience that puts you ahead of the competition.

Communities are about allowing members to collaborate with peers and giving them the convenience to self-serve.

Communities also provide a means of exchanging data with customers in an environment with enterprise-grade security that meets ISO 27001 standards.

Delivering a great customer/user experience is now more important than ever. Using Communities as part of your Salesforce organisation can streamline external communications and ensure a user experience that puts you ahead of the competition.

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